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Customer experience, leadership and IT upskilling

23rd August 2018, 2:30pm Press Release

Organisation-wide training that aims to improve service delivery and the workplace environment is being rolled out as part of the implementation of our 5-Year Strategic Plan for a World-Class Civil Service.

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2nd August 2018, 3:43pm
Press Release

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Portfolio of the Civil Service
2nd Floor, Government Admin Bldg,
Elgin Avenue, George Town, Grand Cayman
Cayman Islands
P: (345) 244-2344

Freedom of Information

As a Public Authority, the Portfolio of the Civil Service complies with the Freedom of Information Law, 2007.

The Portfolio of the Civil Service (PCS) works with our partners on capabilities that enhance Human Resources, Management practices and performance in the Public Service, through provision of high quality policy advice, guidance and support, monitoring and reporting, and training and development services.

Strategic & Corporate HR Services

Provision of strategic HR advice to the Head of the Civil Service.

Management Support Unit

The goal of the MSU is to develop high performance and a culture of continuous improvement in Civil Service entities. Specific roles are to:

  • Undertake Civil Service-wide reform initiatives across a range of subject areas,
  • Provide policy advice and undertake one-off projects for the Head of the Civil Service,
  • Work collaboratively with Civil Service entities to generate solutions to management issues that will lead to improved performance and build management capability.

Internal support services

Financial and administrative support to the Portfolio of the Civil Service.

Governing Legislation and Regulation

In relation to Civil Service Human Resources matters, the responsibilities of the Portfolio of the Civil Service are defined in The Public Service Management Law, 2005 Sections 24 and 25.

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